Refund Policy

Refund & Revision Policy

Effective Date: 10/23/25

Company: CustomSongs Co.

At CustomSongs Co., every song we create is made with love, creativity, and care — designed to capture your story in a one-of-a-kind way. Because each piece is custom-made and unique to you, we’ve created the following policy to ensure clarity and fairness for everyone.

🎵 Kids’ Affirmation Songs, Kids’ Custom Albums & Monthly Subscription Songs

These song types are created using the details you provide, and are designed to inspire confidence and joy for children everywhere.

Once your song is delivered, all sales are final.

We do not offer refunds or remakes on these songs.

However, if the first version doesn’t feel like the right fit, you’re welcome to share feedback or ideas for a new direction.

We can create a new version with a different vibe or feel for a small $5 revision fee.

If you’re looking for a more in-depth, highly personalized process, we invite you to explore our Top Tier Custom Song options below:

🌟 Top Tier Custom Songs

(Includes wedding songs, family theme songs, or any highly personalized custom song project.)

These songs are built completely from scratch — custom lyrics, melody, and production tailored just for you.

Here’s how it works:

We’ll collaborate with you to gather all the personal details, lyrics, themes, and musical style you’d like.

Once we produce your custom song, you’ll receive a preview portion to review.

If it’s not quite what you envisioned, you may request up to three different versions or adjustments to choose from.

Once you’ve selected your preferred version and the song is completed, the sale becomes final.

💬 Questions?

We’re here to help! If you have any questions about your order, your song, or the customization process, please reach out anytime:

📧 brittany@customsongsco.com
🌐 www.customsongsco.com

❤️ Our Promise

At CustomSongs Co., every song is handcrafted with intention and joy. We believe music has the power to uplift, connect, and celebrate — and we’re honored to create something truly special for you.